August 10, 2010 § Leave a comment
“Imagine life as a game in which you are juggling some five balls in the air. You name them – work, family, health, Friends and spirit and you’re keeping all of these in the Air.
You will soon understand that work is a rubber ball. If you drop it, it will bounce back.
But the other four Balls – Family, Health, Friends and Spirit – are made of glass. If you drop one of these; they will be irrevocably scuffed, marked, nicked, damaged or even shattered. They will never be the same. You must understand that and strive for it.
30 second speech by Bryan Dyson (former CEO of Coca Cola)
Work efficiently during office hours and leave on time. Give the required time to your family, friends, and have proper rest.
Value has a value only if its value is valued.
April 19, 2009 § Leave a comment
Introduction to Detecting Lies:
The following techniques to telling if someone is lying are often used by police, and security experts. This knowledge is also useful for managers, employers, and for anyone to use in everyday situations where telling the truth from a lie can help prevent you from being a victim of fraud/scams and other deceptions.
Warning: Sometimes Ignorance is bliss; after gaining this knowledge, you may be hurt when it is obvious that someone is lying to you.
Signs of Deception:
Body Language of Lies:
• Physical expression will be limited and stiff, with few arm and hand movements. Hand, arm and leg movement are toward their own body the liar takes up less space.
• A person who is lying to you will avoid making eye contact.
• Hands touching their face, throat & mouth. Touching or scratching the nose or behind their ear. Not likely to touch his chest/heart with an open hand.
Emotional Gestures & Contradiction
• Timing and duration of emotional gestures and emotions are off a normal pace. The display of emotion is delayed, stays longer it would naturally, then stops suddenly.
• Timing is off between emotions gestures/expressions and words. Example: Someone says “I love it!” when receiving a gift, and then smile after making that statement, rather then at the same time the statement is made.
• Gestures/expressions don’t match the verbal statement, such as frowning when saying “I love you.”
• Expressions are limited to mouth movements when someone is faking emotions (like happy, surprised, sad, awe, )instead of the whole face. For example; when someone smiles naturally their whole face is involved: jaw/cheek movement, eyes and forehead push down, etc.
Interactions and Reactions
• A guilty person gets defensive. An innocent person will often go on the offensive.
• A liar is uncomfortable facing his questioner/accuser and may turn his head or body away.
• A liar might unconsciously place objects (book, coffee cup, etc.) between themselves and you.
Verbal Context and Content
• A liar will use your words to make answer a question. When asked, “Did you eat the last cookie?” The liar answers, “No, I did not eat the last cookie.”
•A statement with a contraction is more likely to be truthful: “ I didn’t do it” instead of “I did not do it”
• Liars sometimes avoid “lying” by not making direct statements. They imply answers instead of denying something directly.
October 16, 2008 § Leave a comment
1. Rule 1. – The Boss is always right.
2. Rule 2. – If the Boss is wrong, see rule 1.
3. Those who work get more work. Others get pay, perks, and promotions.
4. Ph.D. stands for “Pull Him Down”. The more intelligent a person, the more hardworking a person, the more committed a person; the more number of persons are engaged in pulling that person down.
5. If you are good, you will get all the work. If you are really good, you will get out of it.
6. When the Bosses talk about improving productivity, they are never talking about themselves.
7. It doesn’t matter what you do, it only matters what you say you’ve done and what you are going to do.
8. A pat on the back is only a few centimeters from a kick in the butt.
9. Don’t be irreplaceable. If you can’t be replaced, you can’t be promoted.
10. The more crap you put up with, the more crap you are going to get.
11. If at first you don’t succeed, try again. Then quit. No use being a damn fool about it…
12. When you don’t know what to do, walk fast and look worried.
13. Following the rules will not get the job done.
14. If it weren’t for the last minute, nothing would get done.
15. Everything can be filed under “Miscellaneous”
16. No matter how much you do, you never do enough.
17. You can do any amount of work provided it isn’t the work you are supposed to be doing.
18. In order to get a promotion, you need not necessarily know your job.
19. In order to get a promotion, you only need to pretend that you know your job.
20. The last person that quit or was fired will be held responsible for everything that goes wrong.
September 19, 2008 § Leave a comment
Tips: Keep your letter brief! Praise is a powerful motivator. Take the time to give genuine, specific compliments in a friendly, yet professional manner. A bonus check or some other tangible expression of thanks may accompany this letter.
Sample Letter #1:
I want you to know you have an exceptional employee, Jane Doe, in your support division. Her calm, patient manner was a great help to me when my frustration was at an all-time high. Her knowledge of the software and her remarkable problem-solving abilities are rare indeed. If the quality of a firm’s employees is an indication of future success, then Doe Corporation has a very bright future.
September 18, 2008 § Leave a comment
A recent report entitled “How Google Grows and Grows and Grows” stated that the 650 people that work at Google are the most passionate bunch of geeks in the high tech industry. Google was also recently called the fastest growing company in history. To mimic their growth and success, passion must be injected into every level of your organization. The quickest and easiest way to do this is to hire passionate people
Passion is an easy thing to spot once you know where to look. By understanding the 5 following characteristics you can develop an eye for passion and begin surrounding yourself with it.
Voluntarily Working Overtime
Passionate employees see the end of the work day as an interruption rather than a relief. They often stay hours after work to complete their projects, and take work home on the weekends when co-workers nag them about working too hard. To determine whether an employee has this during an interview, ask them the following question;
“Tell me about a time when you had an urgent project that couldn’t be completed by the end of your normal work day? What was the situation and what did you do?”
Sounds too simple, right? You’d be surprised at the responses you will get. A passionate employee will be able to recall numerous projects that tended to run after hours. By the way, hourly employees don’t count for this criteria.
Reading Books and Listening to Tapes
Passionate employees are consumed with making themselves better at what they do. They are always trying to improve themselves and their companies. During the interview, ask them the following question;
“What were the last 3 books that you read and why did you choose to read them?”
A passionate employee should be able to list several titles that relate to their business or their position. If they’re passionate about what they do, they’ll try to learn about how to do it better. Many times this question will reveal that an employee is passionate about something entirely different than his or her career. While this shouldn’t be a deal breaker, be aware that the employee will be consumed with something other than growing your business.
Spending Free Time on Business Growth
This is very similar to reading books, but can be seen in different outlets other than reading. For example, spending a weekend at an industry conference or joining a professional networking and development organization. Here’s a couple of questions you can ask to reveal this characteristic;
“What organizations are you a member of that aid in your professional development?”
“What activities, not mandated by your employer, have you done this past year to develop yourself professionally?”
Make sure you distinguish the resume builders from the truly passionate people. Deeply probing around the previous questions will reveal the former from the latter.
Taking Every Opportunity to Advance the Business
A perfect example of this is the salesman that introduces himself to strangers in the line at the grocery store in the off chance that they might be a prospect. When you find an employee that lives and breathes his profession, you’ve found a keeper. Someone who isn’t an employee from 9 to 5, and a completely different person in the evening, but someone who genuinely loves what he does, and reflects it in every aspect of his life. Someone obsessed with perfecting his trade.
One of the easiest ways to determine this in an interview is to ask;
“Give me 4 to 6 ideas that you have had to grow your company.”
Anyone obsessed with business growth will be able to rattle off dozens of ideas, and probably try to sell you on why they’ll work. One of the most common answers that dispassionate employees give is “My responsibilities aren’t in business growth.” If you’re a business owner or executive, you know that simply isn’t true. Great ideas should come from all level of an organization and your front line employees should be suggesting them regularly. Doesn’t it make sense that the people doing the job should be the one’s making recommendations on how to improve it?
Writing to Advance the Industry
If this exists, you’ve got a truly passionate employee. Writing can be one of the hardest things for employees to do since most people aren’t born with Shakespearian writing skills. But the quality of the writing isn’t what’s important, it’s the employees outward expression of their thoughts and theories about their industry which reveals their passion for it. This one sounds easy, but here’s the question you would ask to reveal this trait;
“What things have you written to advance your business or your industry?”
A single passionate employee with the right skills can take a company from good to great. Assemble an entire team of passionate people and you’ve got the makings of a world class workforce. Start building habits today to hire passion into your organization and soon, people may start calling your company the next Google.